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The e-commerce.

software issue


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customer info on my website shows address with zip code, not name of state. When I  process an online purchase for shipping in state, the customer is not charged sales Tax as required by law. Per my web host, this is an oscommerce software issue . If the problem persists with all in state orders I may have to shut down the website since the expense of our paying the tax out of pocket is not acceptable.  Where do I go for help?

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Have you set up your tax rates & zones in admin/locations/taxes and set the drop down when adding product to Taxable Goods (if using EP you need a column "v_tax_class_title" filled with Taxable Goods).

In admin/ Configuration/ Customer Details/  set State to true

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