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osCommerce

The e-commerce.

Notification Emails / Worldpay


colinr

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This is probably a stupid question and despite testing it several times I can't work out exactly what is going on...

 

When a customer completes an order (I am using Worldpay module), what emails should be sent out?

 

As it is, my customer gets 2 emails - 1 from osCommerce with the order info and 1 from worldpay confirming payment.

 

My store owner gets no notification of orders though. Should osCom send one to me as the store owner? Also does Worldpay send confirmation to the store owner, it's not happening at the moment but I am in test mode if that makes a difference.

 

One more Worldpay question, the Card Name field isn't automatically filling in. osCom is definitely passing the name correctly. According to WP documentation you can't autofill the card name but I'm sure I have done it before (though I may well be getting mixed up with another gateway).

 

I apologise for asking WP questions here but hope that someone who has experience of linking it with osCom can give me a better answer than WP's labyrinthine support area.

 

Thanks,

-Colin

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For the store owner to receive an email notification you have to set an address in MyStore in Admin (send extra order email to) add the address of the owner to that box.

Whether you like it, or don't like it, you better learn to love it.

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