shopping cart loses added items on live site - help needed

[chris_martin]

Items can be added to the cart, but when you navigate to another page (any page, problem not specific to single page, secure or non-secure) the cart shows empty. Happens whether you are logged in user with items in your cart from previous session, or new customer.

 

I have not made any recent changes, other than updating my SSL certificate (which appears to be fine). The site is running on PHP 4.3.2RC4.

 

Any ideas greatly appreciated

[Guest]

In both your configure.php files set:

 

  define('STORE_SESSIONS', 'mysql');

[chris_martin]

Thanks for the advice. I have tried changes the settings as suggested but the problem remains - as soon as you navigate away from shopping_cart.php after adding product cart appears empty.

 

The site is running on FreeBSD, Apache 1.3.27, MySQL 3.23.43, PHP 4.3.2 RC4 if this is of any interest. Also, I have tried recreating the error using my local copy of the site (running on PHP 4.3.2), but it works fine.

 

Again, any help/ideas appreciated

[Daemonj]

Your problem is most likely due to PHP 4.3.2 RC4.

 

A lot of users with the version of PHP have been reporting similar problems.

 

If you have the ability, try downgrading your PHP and see if the problem is not resolved.

[chris_martin]

Thanks for the help. I'll have to get on to Verio (our hosts) and see what they can do. Got a feeling this might be tricky.

 

Thanks again.

[chris_martin]

Just to let anyone interested know, it is definitely an issue with 4.3.2 RC4 - see http://bugs.php.net/bug.php?id=23809 for details.