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osCommerce

The e-commerce.

Order status


jal2007

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Posted

Hi,

 

I have a problem regarding the order status.

 

When I log in to admin site - Customer - edit order, change the status of the order, the email sent to the customer with empty contents.

 

Could you please someone can help me for this?

 

Thanks

Posted

Hi,

 

You can either add some comments to that box or uncheck the Notify Customer:

Posted

I did a comment already and basically, would like to send the email telling the customer regarding his/her order status.

 

However, the sent email has empty content even tough there was a comment I wrote to this customer.

 

I need the notify cutomer to be checked for the confirmation of his/her order status.

 

Thanks

Posted

hummm... it is working on my sites.

 

What osc version do you have?

 

Any contributions added?

Posted

I use OSC2.2 MS1.

 

Only Australian Bank Transfer payment module and Australian Shipping module been added, which I believe got nothing to do with the order.

 

Thanks

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