Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

shipping problem


soulfinger

Recommended Posts

None of my shipping modules displays at check out. I have enable some of them but when I test it out at check out, there is no mention of the shipping cost or mention of methods for shipping. Anyone know what this could be.

Link to comment
Share on other sites

Have you made any changes to any of the files for any of the shipping modules or added one recently?

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

When you go to checkout_shipping.php, does the entire page show (i.e. is there a footer)?

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

when i go to check out, it ask me what "shipping questions" do I have for the seller. There is a text box to write what you want to ask. Then the next page has the shipping address, total etc, then check out. No mention of shipping price or anything. Weird.

Link to comment
Share on other sites

Okay, I just created an account at your site to see what was going on. You can delete the account when you get a chance. The customer name is Im Testing. :)

 

Go into Admin ~ Modules ~ Shipping and disable all of your shipping options.

 

Enable the Flat Rate module and then go to your catalog and get to your checkout_shipping page and let me know if the Flat Rate option is shown.

 

Also, what shipping modules did you have enabled?

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

The flat rate option was the only shipping module enabled even when you signed up. However the flat rate option does not show at check out. It just says "Delivery Information

Add Comments About Your Order" with a text box below. These are all the modules I have that are disabled. Only flat rate was enabled:

 

Flat Rate

FREE SHIPPING!

Per Item

Table Rate

United Parcel Service

United States Postal Service

Zone Rates

 

I tried each of them enabling one at a time. Nothing seems to work.

Link to comment
Share on other sites

How new is your store (i.e. did you just download it)?

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

Also, check your Admin ~ Configuration ~ Sessions and verify that your session path is correct (unless you have them stored in the database).

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

Also try enabling Flat Rate and UPS and then checking your catalog page.

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

No, cache and sessions are different, although they both hold information.

 

A cache is a snapshot of information that is requested often but changes rarely and is stored in a file. By using the stored file instead of repeatedly recreating the same information retrieval of the information is faster and reduces the workload of the server.

 

A session is a storage container for a particular user?s visit to a website. Any manner of information can be placed into a session but the information is always for that one particular user.

 

Edit your catalog/includes/configure.php and the last line should be Store Sessions. Be sure that mysql is the entry. Therefore, the line should look like:

  define('STORE_SESSIONS', 'mysql');

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

I had this problem and it's due to products weight being 0.00.

 

Enter some value in the box at the bottom of each product, it's not used but it should enable the Shipping Modules.

 

Penge

Link to comment
Share on other sites

I had this problem and it's due to products weight being 0.00.  

 

Enter some value in the box at the bottom of each product, it's not used but it should enable the Shipping Modules.

 

Penge

That would be because a product with a weight of 0 is considered a virtual product that gets downloaded instead of shipped.

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

I don't have this line at the end of my confiqure.php file. Should I add it?

Now that is truly strange that you do not have that line.

 

Do you have an editor that will allow you to search through files? If so search for files containing:

define('STORE_SESSIONS'

and let me know what your results are.

"Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein

Link to comment
Share on other sites

What a great comminity this is! Shipping weight was the problem! I spent way too much time on this one, too. Thank you so much...

Link to comment
Share on other sites

I got the shipping modules to work. I really appreciate that. Now to tackle the other problem. I'm sure I have this code, otherwise i would see errors. Is this configure.php file just in the shop/includes directory? or is it in more than one directory.

Link to comment
Share on other sites

I found the "define(store sessions) in my configure.php file in the admin directory. Whew!! it's there thank goodness. The only thing now is that I can't find the file that handles the outgoing of emails. In my admin console, I have Store Owner value set up as my company name, but when emails go out the "From" in the email says "Store_Owner". How can I hard code this..which file takes care of this one. Thanks for helping me out.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...