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jchasick help with cart problem


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I know you didn't ask, and I hope you don't take offense, but why is all the text on that page in all caps? Regular mixed case would look much, much better.

[no external urls in signatures please, kthanks]

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hmm doggie... the problem you are experiencing could be caused by a number of different issues but we should start by focusing on the product_info.php files

 

normally i have found when something like this occurs it is because one of the files that is being called in an include or requires statement at the top of the file is not actually getting called because of a syntax error or something similar

 

as soon as you click on the in cart button you get the blank page so this is going to require some tracing in a step by step mode to see where the error is actually occuring

 

what version of OSC are you using - is this MS1 or a CVS snapshot version (what date?)

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Note: things are getting added to the cart.

 

All buy now, in cart, etc. from all pages give the blank ... even the shopping cart, but the shopping cart is being updated.

 

I don't know the reason off hand ... but I'd suspect something either in application_top.php or a configuration setting.

 

Just a thought ... :wink:

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i was thinking more along the lines of something being wrong in the add to cart process - if it were in application_top or something similar than I would expect the error to occur on other pages, but since it is only occurring during the add to cart process, it seems it would be something in the process.... :?

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Umm ... all that cart stuff is in application_top.php

 

It happens on anything that adds to the cart so either it's getting killed in application_top.php right after the add, somethiing perhaps in /classes/shopping_cart.php or something simple like a weird configuraton issue on the configure.php files like $DOCUMENT_ROOT instead of the real path ... or, something in the session settings in the Admin.

 

The thing that kills me is I ran into this or at least something similar the other day and fixed it ... and cannot for the life of me recall what it was that I fixed. :shock:

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i have also encountered the problem a number of times and usually it was a malformed include or requires statement so a file couldnt be loaded and everything stopped...

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