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osCommerce

The e-commerce.

Email Relay Problem


bluestallion

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Posted

Hi,

 

My website is hosted virtually as in using a web hosting company service called SleekHost so I don't have access to php.ini file. Well, I tried installing the smtp authentication contribution as shown in the link below:

 

http://www.oscommerce.com/community/contributions,901

 

but I got this error:

 

Warning: mail() [function.mail]: SMTP server response: 550 5.7.1 Unable to relay for [email protected] in F:Domainsmydomain.comwwwrootcatalogincludesclassesemail.php on line 517



Warning: Cannot modify header information - headers already sent by (output started at F:Domainsmydomain.comwwwrootcatalogincludesclassesemail.php:517) in F:Domainsmydomain.comwwwrootcatalogincludesfunctionsgeneral.php on line 29

 

So, does this mean that the email smtp relay could be off? Hence, I need to turn it on?

 

Pls advice.

Posted

What SMTP server are you trying to use? Your own or at a hosting company?

The error is due to either the SMTP server you are trying to use has Mail Relay Disabled (To stop spamming mainly) or you have setup you Login/Password wrong in the contrib setup (If it works with all SMTP servers I am not sure either)

 

If you have access to the SMTP server settings check for Relaying first.

 

Good Luck

--++|| Art ||++--

Posted

I'm using a hosting company's SMTP. I'm trying to ask them whether they could enable the Mail Relay ... but it may be a futile attempt because it's a shared facility.

 

So, in this case, what other ways can I send emails in the registration, newsletter and contact us modules?

 

Any suggestions?

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