fiscus Posted May 24, 2003 Posted May 24, 2003 Sorry if this is a wierd question - but I have setup my store and I am running through some initial testing stages. I did a couple of mock orders and I was wondering how the admin/store owner is notified of an order? Are they? I get the order emails - as well as the processed/delivered emails but if I was not activaley sitting in front of my admin section refreshing (or doing a daily login at the end of the day) how am I meant to know if anyone has placed an order? Have I missed some email setting? or doesn;t OSC do this on default? Is there an contribution that does? Thank You.
Guest Posted May 24, 2003 Posted May 24, 2003 In admin/configuration/my store/send extra e-mail to HTH The_Bear
fiscus Posted May 24, 2003 Author Posted May 24, 2003 Ok thanks. So the process is - that when a customer completes and order. They get sent their order confirmation and with this send extra email address option - the store owner/admin is sent and email - which notifies them to check the admin section to process the order? Is that how most people prcoess orders? Thanks, btw - the second email worked.
Guest Posted May 24, 2003 Posted May 24, 2003 Whatever e-mail address you put in "send extra e-mail to:" will receive a copy of the e-mail send to customer HTH The_Bear
iam sam Posted May 24, 2003 Posted May 24, 2003 Yes but does the order appear in the admin/orders section? I get the e-mail but when testing the order does not appear.
fiscus Posted May 25, 2003 Author Posted May 25, 2003 Now I have the second email setup I get the email as well as the order being entered into admin. I'm not really sure why you wouldn't be getting that - sorry I can't offer much help - I am still only learning. What is the file that the order email is generated from? I need to cutomise how the order is sent out.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.