Guest Posted May 20, 2003 Posted May 20, 2003 Anyone have an idea as to why I cannot delete a customer account?
Guest Posted May 20, 2003 Posted May 20, 2003 You go in admin/customers/customers and you delete what you want HTH The_Bear
Guest Posted May 20, 2003 Posted May 20, 2003 Perhaps I had better explain a bit better. I go into admin/customers and click the customer I want to delete then click delete and accept the deltion. But when the page refresshes (no warnings/errors) the customer is still there. Any ideas?
Guest Posted May 21, 2003 Posted May 21, 2003 See I created a test customer. Now that it is up and running I want to delete that customer. Only for some reason it is not removing them. I just need to know where I should be looking. Thanks
lastaid Posted May 23, 2003 Posted May 23, 2003 hi, i have this problem, too!! did you use a snapshot or an released version? did you installed any mods? i have the "12/31/2002 - Seperate Pricing Per Customer v3.3". and now i see there is a new version... maybe the error is caused by the mod? yours la.
Guest Posted May 28, 2003 Posted May 28, 2003 Did you try going into phpmyadmin (or whatever tool you use) and manually deleting them and their info from customer db?
Daemonj Posted May 28, 2003 Posted May 28, 2003 Do you receive an error message or any other type of notification as to why the delete did not work? "Great spirits have always found violent opposition from mediocre minds. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices but honestly and courageously uses his intelligence." - A. Einstein
Mr. Ree Posted May 28, 2003 Posted May 28, 2003 Does this customer have any purchase history that might keep it from being deleted? (This thread sounds like 20 questions.) Also, I find it useful to have a test or dummy client for various reasons from time to time.. Mr. Ree How to find answers to OSC Common Questions 1. Look at http://wiki.oscommerce.com 2. Search http://www.oscommerce.com/forums/ 3. Post a request in http://www.oscommerce.com/forums/
lastaid Posted May 28, 2003 Posted May 28, 2003 hi, okay... 1. of course i could delete the customer with phpmyadmin 2. no error message appeared!!! i select the customer then the frame with "edit, orders, delete, email" appear. then i select "delete" the following window locks exactly like the old one! 3. no the customer have no purchase history or anything. i create a new and direct after this i try to delete it. But this combination brings me an idea. could it be that i couldn't delete because i installed the "Seperate Pricing Per Customer v3.3"? In this mod i have to add a customer group in the customer table... thanks. yours la
jcroson Posted June 18, 2003 Posted June 18, 2003 I have a clean new snapshot (20030617), and have installed the XMember mod. It works great, but I cannot delete customers through the admin interface, and yes, I have done it through phpMySQLAdmin. It would just be nice that my store manager wouldn't have to ask me to remove someone. Anyone else? JC John Croson Technology Operations Manager Racine Art Museum
jcroson Posted June 20, 2003 Posted June 20, 2003 I've discovered that using the CVS version is not a good thing for noobs like me. I switched to the MS1 and after a couple of tweaks, it runs like a champ. :wink: JC John Croson Technology Operations Manager Racine Art Museum
Guest Posted June 25, 2004 Posted June 25, 2004 Hi there, I am having the same problem as this old post that never seemed to get answered. I can't delete my customers from admin and when I try to delete them from my php the delete o.k. but when I go back to my admin they are still there and when I try to delete them again I get the following message Warning: reset(): Passed variable is not an array or object in /home/scrapbox/public_html/catalog/admin/includes/classes/object_info.php on line 17 Warning: Variable passed to each() is not an array or object in /home/scrapbox/public_html/catalog/admin/includes/classes/object_info.php on line 18 Which wasn't there until I deleted this customer with php When I just try and delete the customer in my shop admin - it goes through the motions but when I delete them and accept - they don't disappear? Does not matter if customer has orders or not - any help would be appreciated I have 20 odd test customers for different discount scenarios set up that I know want to delete before I go live so they don't clog up my shop. thanks Maria
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