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osCommerce

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UPS Error message!


chuko

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Posted

When I checkout, I got the following error message with UPS shipping module enabled:

 

An error occured with the UPS shipping calculations.

error

If you prefer to use UPS as your shipping method, please contact the store owner.

 

Can anyone help, thanks in advance,

Posted

You've edited the properties for the module as well? Make sure that the Pick-up method, Packaging, and Res Delivery are set.

 

 

D.

Posted

Everything's set to default for the shipping module:

 

True

CC

CP

RES

0

none

none

0

 

I've also put in my post code for shipping/packaging under configuration

:(

Posted

One other reason for failure of UPS rate quote is the lack of shipping weight, so make sure your products have weight.

 

The best troubleshooting hook for UPS rate quote problems is to examine the contents of the response from the module's call to the UPS cgi. We refer to this in the UPS Choice contribution's install text:

http://www.oscommerce.com/community/contri...ions,528/page,3

 

You can have the module email the response contents by inserting this instruction at line 259 of ups.php versions 1.53 or 1.54 (replacing the dummy email address with your correct email address):

 

    mail('[email protected]','UPS response',$body,'From: <[email protected]>');

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