Newbie first install, fatal error :(

[stanlogan]

Hi,

 

Just installed osCommerce for the first time. Things seemed to go well. I can view all the admin screens (looks good, too :) ), but when I try to access the catalog, I get this error:

 

Fatal error: Call to undefined function: tep_update_whos_online() in ...www/catalog/includes/application_top.php on line 404

 

Line 404 is trying to call a function in the file whos_online.php. That file is present in the /catalog/includes/functions directory. I thought at first it was a permissions problem, so I changed them, but I did not affect the error.

 

I installed the 20030507 snapshot. I'm running on a remote shared server, no shell access.

 

Here is some of the server info from the Tools/Server Info page:

 

Server OS:

Linux 2.4.18-27.7.xsmp

Database:

MySQL 3.23.47

HTTP Server:

Apache/1.3.26 (Unix) PHP/4.2.3 FrontPage/5.0.2.2510

PHP Version:

4.2.3 (Zend: 1.2.0)

 

I have been a software engineer for a long time, but by and large, Unix/Linux are alien to me. Please be gentle :).

 

Thanks!

Stan

[snagelcat]

Stan

 

go into your catalog/includes/configure.php

and also your admin/includes/configure.php

 

and look at the very bottom

 

for

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

 

change it to look like this

 

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

 

 

that should fix it...just a guess here but I dooo believe it will

 

have fun :lol:

 

Sean

[stanlogan]

Hi,

 

I tried changing the define('STORE_SESSIONS', ''); to use mysql, but it didn't change the error.

 

I also commented out the call to tep_update_whos_online() in application_top.php - and that let me view the catalog. Of course, I don't know what functionality I lost by doing that, and I still don't know why it couldn't find a function that's obviously defined.

 

Any other ideas? What are the ramifications of leaving tep_update_whos_online() commented out?

 

Stan

[stanlogan]

Okay, thanks to everyone who's thinking about this problem. I'm not certain, but I think my whos_online.php must have been corrupted somehow.

 

I first put back the call to tep_update_whos_online in application_top.php, and the error still appeared. I then commented out the body of tep_update_whos_online in whos_online.php, and I could reach the catalog. I kept adding back sections of code in whos_online.php, and guess what? When I got to the end, it was still working.

 

Sigh. Goofball errors.... (just hoping I'm not the goofball :) )

 

Thanks again,

Stan