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Tax Charge Errors: HELP!


mushindo

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Ran into a problem I have not seen before and need some clarifiction on this:

 

One of my clients recently launched his online store and when orders began coming in for states other than his own, it was charging them sales tax.

 

Any clue why this may be happening and how to prevent it? I was under the impresion that it should only charge sales tax on items for people ordering within your state, not OUT of your state.

 

What I do know: under localizations it is set to a tax zone of Michigan 6%. So it should only be charging tax to those in michigan.

Can anyone help me fix this and clarify how to prevent in the future or why it is happening now?

 

What difference does it make when you create a product and select "Taxable goods" from the drop down?

Sincerely,

Bruce

 

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had that problem once, in tax zones you should see a folder for Michigan, click on the folder and make sure Michigan is chosen for that zone as well.

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