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Order Update Email


Eliot Rayner

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Hi,

 

I am wondering whether anyone else has noticed that, if you are running a multi-language store, and are using the english language (only) frontend in admin when you update a customers order to (for instance) shipped , they will receive an english email message even if they navigated and ordered through the site in German or another language.

 

I can see that if you were in the (for instance) German language frontend to admin and updated the order status they'd get an email in German. So i guess this is by design.

 

Has anyone managed to get around this ? I can't seem to find any mention of it in the forums. :(

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  • 6 months later...

Same problem here.

 

It seems to be by "design" - or let's say - nobody thought of that problem.

The reason is that admin/includes/application_top.php by default searches and loads a translation file from admin/includes/languages that has the same name as the currently active script. To do this the language of the admin backend is used and not the language of any customer.

Indeed this is ok for most part of the admin, but when it comes to sending out emails to the customer, the same system is used to fill any language dependent strings and the customer gets his email in the language of the admin backend.

 

I also searched for a solution to this in the forum but didn't find any. Maybe somebody else reads this and can help.

Jpsy

 

DigiLog multimedia, Saarbr?cken, Germany

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