Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Getting Paid, but no orders shown


Recommended Posts

I have searched and the responses were not helpful enough for my situation therefore I ask this question/pose this problem

 

Lately, more and more of my customers are not completing the checkout process by hitting the continue button to get the order/s through the "checkout" process. I am getting notification from PAYPAL that I am in fact getting the funds however the order does not show up on the Admin side of the cart.

You must understand that these people seem to be barely computer literate when it comes to using this cart and I am not that far behind them.

 

What can be done to aleviate this situation/problem from reoccuring constantly. I am wary about taking payments and not being able to see what they have ordered and then send them an email saying basically "I have your money now you have to figure it out how to get your order to me"

 

Please help!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...