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Download Controller Problem


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I am using DC 5.3, and OCS 2.2MS1 as well as the Downloads Page Mod on a Linux box. I have the filenames, case, etc, correct as well as the CHMOD 777 on /pub and CHMOD 755 on /download. I get the download button on the Order History / Order Details page, and the button send me to http://blabla.com/catalog/download.php/order/15/id/8. When it goes to that page, there are no links, only a totally blank page. Also, the File Downloads box in the right column does not show up the downloadable files that are supposed to be linked. All it shows is File Downloads.

 

Can anyone offer any ideas???

 

Thanks in advance,

Charlie

You can see the site at http://www.sxywebs.com/catalog

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They are off. I have tried setting the status to each and every status, but the Download Now button won't show up and the text link is not clickable. Neither is the link in the Files Download box in the right column.

 

Downloads Controller Order Status Value is the numerical value of the order status in the table, right? If it is set to 4, which in mine is Available For Download, then any status of 4 or above should enable its download, right?

 

Charlie

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I wrote this based on the original values of:

 

1 Pending

2 Processing

3 Delivered

 

Then had you add a new one:

 

4 Updated

 

I set the default orders status for immediate downloads to 2

 

This shows the order as Processing and the download is available at 2 or above.

 

The Update is used to reset the max days and download times

 

Then in the Payment Modules, I set each Payment module to one of the above settings.

 

Money Order 1

Credit Cards 2

PayPal 2

etc.

 

This lets me still manage the order for shipping, completion, etc. as expected.

 

Some, you may want set to higher, but keep in mind if selling other products, you may not want the order set to that higher value until you have actually sent the order out.

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Note: if the link is what is failing, as in it shows up but is not clickable.

 

Check the configure.php files and make sure you are using the real path for the root and not the $DOCUMENT_ROOT reference.

 

Example:

define('DIR_FS_DOCUMENT_ROOT', '/home/octave/public_html');

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