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osCommerce

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14steve14

Paypal APP reporting error of full refund

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I have just had to refund a customer the full total of their order as it was duplicated. I went to the paypal website and created the refund there by clicking the refund option on the payments received page. On the paypal page the refund has gone through correctly. When I look at the customers order history I see the following on the customers order history page in admin.

 

Transaction ID: *******************
Payer Status:
Address Status:
Payment Status: Refunded
Payment Type: instant
Pending Reason:
OSCOM Error Total Mismatch: PayPal transaction value (-27.85) does not match order value (27.85)
Source: IPN

 

Whilst I appreciate that it is nothing serious, should it not be reporting that a full refund was given matching the order total.

 

Has any one else had a similar problem.


REMEMBER BACKUP, BACKUP AND BACKUP

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