Blank page when I Login/ Register/ Add to Cart

[Andy14586]

Hi Guys,

 

I have been searching for help with the issue I am expereincing, not sure how long I have had this problem for but one of my customers tried to create an account and got a blank page, I then tested it and could see a problem.

 

I then decided to login in through as a customer, unfortunately I got a blank page, I then refrehed the page again and it logged me in.

 

Unfortunately the website isn't that busy so I am not sure how long this problem has been going? I belive it could be due to me having a php5.ini file, I am confiedent it was called php.ini.

 

Currently this is what I have in my php5.ini file

 

cgi.fix_pathinfo = 1
rg_emulation = off
date.timezone = America/Phoenix
 

 

I also checked my configuration file and changed the cookie domain with https and www added.

 

Any help will be apperciated and in advance Thank you

[♥ecartz]

You would have to post more information, like your website URL or an error. It sort of sounds like there might be some issue with secure URLs or redirects or both. 

 

Have you tried looking in the website log?  Maybe there's an error there that you could post without posting your site. 

[MrPhil]

A blank page (a.k.a. White Screen Of Death) is usually a sign of PHP falling over dead from a syntax error (mangled code). You should see something logged somewhere (e.g., an error_log file) with information on what happened. Look at http://www.catskilltech.com/freeSW/SMF/faqs/index.html#wsod.
 
Whether it's php.ini, php5.ini, or something else, only your host can tell you. Did they recently upgrade PHP? Run the script
 

<?php phpinfo(); ?>

 
before and after making a change to php.ini, to make sure the change "took".

 

On the off chance that a hacker got in and corrupted your files, check their "last modified" timestamp using your host's control panel. If there are any files more recent than you can account for, take a closer look at them.