Order Confirmation

[ArtcoInc]

Today was the 2nd time a customer placed an order, reached the Order Confirmation page, and thought they were finished. To address this, I just changed this:

 

in catalog/includes/languages/english/checkout_confirmation.php

 

find:

define('HEADING_TITLE', 'Order Confirmation');

replace with:

define('HEADING_TITLE', 'Order Confirmation <br/> <h4><i>You must click on the Confirm Order 
button at the bottom of the screen to submit your order! </i></h4>');

(please ignore the inline HTML markup :- )

 

It may not be pretty, but I think it addresses the problem.

 

Has anyone else had this problem? If so, what other solutions have you come up with to address this?

 

Thanks!

 

Malcolm

 

PS: this is for the Bootstrap version, if that matters

 

 

[♥Tsimi]

Use btn-lg btn-block ?

Change button name to "place order" ?

Add another button top-right so they don't have to scroll down ?

 

I think this is rather a rare problem. A popular issue is, some customers click the confirm button twice.

[♥bruyndoncx]

I have had it occasionaly, i use held orders, so i can find what they ordered and push the order through manually.

 

As for this easy fix, I thiink it is a good idea and easy to implement, so why not, nothing to loose - right ?

[♥14steve14]

In the UK we had to change the button text to conform to EU regulations. The final button on the checkout on my site now reads Checkout and Pay. Its a very easy change in the includes/languages/english.php file. Just look for IMAGE_BUTTON_CONFIRM_ORDER and change it to what you want.