payment before ship in customer card

[tao13]

Hi all.

In my country the shipping cost depends if the customer pay the total invoice before finish the order or not, because if it pay it the shiping company must not get the money from the customer and give them to me and the cost is lower for the customer.

So can i change the order of the checkout card for customer like chose payment methode -> shipping methode > finish order?

Many thanks in advance

[MrPhil]

I'm not quite sure what you're asking for here. Is it something like "Cash on Delivery" (COD), where the customer pays the shipper the total amount (merchandise + shipping + taxes) and the shipper reimburses the seller for the merchandise and taxes, or is the customer to pay only the shipping cost (directly to the shipper) upon receipt of the merchandise? Or something else? If the intent is for the customer to directly pay the shipper (not the seller) for transportation and delivery, I'm sure there's a module for this somewhere (if not, it should be easy enough to modify an existing shipping module to handle this). You would still want to keep the original order: shipping, payment, finish; and would probably want to tell the customer the expected or maximum payment they'll have to make to the shipper. Just the shipping amount would not be added into the payment total. Is that what you're looking for?

[♥bruyndoncx]

that is COD to me

[ArtcoInc]

@@tao13

 

I *think* what the op may be saying is something like ...

 

1) If the customer pays one way (say, up front), the purchase may be shipped freight collect, the store does not charge shipping, and the shipping cost may be less (since the shipper doesn't have to forward the payment to the store, there is no COD fee).

 

2) If the customer pays another way (say, COD), the shipping costs are added to the invoice *plus* a COD fee.

 

Hence, the desire to know the payment method prior to determining the shipping cost.

 

At least, that's my guess ...

 

Malcolm

[MrPhil]

That should still be done as shipping method first ("truck/freight collect", "truck/freight COD", "truck/prepaid", etc.) and payment method second, although the shipping method could then limit the choices of payment (possibly to one).

[TITO4]

Hi everybody.

 

On a 2.3.4 BS Gold, I'm using this: Payment Type Charge

 

And it works like a charm for me. Not only for COD, but i.e. also for Paypal or any other payment.

 

Antway, another interesting question is which order our customers must follow in checkout. Recently, I've read that it is good for conversions to put payments in first place, and then put delivery addres, invoice addres and all that stuff. Why? Once people have paid, then they always find time to fill this forms. In that article they said that increases in good percent your CRO (Conversion Rate Optimisation). I'm not tested this still...

[MrPhil]

What is the point of giving the shipping address after making payment? That might work if it's flat rate shipping to all customers, and uniform tax rates (sales tax or VAT), but otherwise you need to know where the package is going before you can determine shipping costs and taxes.

[TITO4]

Yes, of course you'll need any address to send it. The point here is that once your customer made the payment, it is more likely that she/he will not left the order unfinished and the cart abandoned. The usual path for checkout is Delivery Address->Billing Address->Way of Payment->Confirmation and at last Payment itself. Too many steps in some cases. In the meanwhile, on any of those steps your customer can get out of the purchasing process for any reason, since a phone call to who knows what.

And also yes, perhaps in some cases you can't do that way for the reasons you mention Phil, but perhaps in other cases it would be possible. Don't know exactly how, but I think that @@raiwa 's Ship In Cart for OsC 2.3  could be of help. With this addon installed, your customer can select country and state for delivery before they choose the exact delivery address. This information is enough for tax and shipping calculation. Or also could be valid for Pickup, in which your customer takes her/his order in your store or sends his own shipping company.

Let's say that your average package have a similar weight (i.e. you sell DVD movies), and that you sell only in your country where you have a flat rate with your delivery company. 

Overall, I think that it is idea that worth to be explored and tested. I'll try to get more information about it, and I'll share it here. I like very much this kind of new tecniques of online marketing, and usually they work quite fine. Something that I did recently was to add at checkout succes some more CTA's, from visit my blog (with Articles) to put there some featured products. It incerases the number of viewd pages and time in my web, which as everybody knows is quite good for SEO. Thsi is an interesting case, as if you see it closer, in anyway you are almost inviting your customer to get out of your shop. He did his purchase and after it all that we say is a "Thanks and Goodbye". Instead of it, this way I say her/him "Well, thanks for your purchase. Have your read this article? Or perhaps you didn't see this special? Or come on, join our newsletter and I'll send you a 5% discount coupon code" Etc.

Regards