paypal standard 3.2 product quantity

[Mikepo]

I'm running 2.3.4BS gold with paypal standard 3,2.

 

Just recently I've noticed that when a customer pays with paypal the order completes, I receive notification from Paypal, but no email from my website. 

 

Then I noticed that the product quantity wasn't decreasing.

 

So, I tested the system my placing an order myself.  Paypal acknowledged the order by email, shop issued an email, and the quantity was reduced.  The order was deleted and the option to restock was selected.  So it appears that all is well.

 

However, the system with real customers is not obviously working ok.  NO shop emails are sent, and the product quantity is NOT reducing.

 

I've not altered the paypal attributes recently or any code relating to payment/shipping, So what is happening??

 

The paypal standard setting are as follows:

 

Version: 3.2 (online status)
 View Online Documentation

 Visit PayPal Website

 Test API Server Connection

Enable PayPal Payments Standard
True

Seller E-Mail Address
email@@shop

Primary E-Mail Address


Page Style


Transaction Method
Sale

Set Preparing Order Status
Preparing [PayPal Standard]

Set PayPal Acknowledged Order Status
default

PayPal Transactions Order Status Level
PayPal [Transactions]

Payment Zone
--none--

Gateway Server
Live

Verify SSL Certificate
True

Proxy Server


Debug E-Mail Address
email@@shop
Enable Encrypted Website Payments
False

Your Private Key
/?/?/?/?.pem

Your Public Certificate
/?/?/?/?.pem

PayPals Public Certificate
/?/?/?/?.txt

Your PayPal Public Certificate ID
????????????????

Working Directory
/?/?/?/?

OpenSSL Location
/?/?/?/openssl

Sort order of display.
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[Mikepo]

Could this be related to customers different web browsers, device (mobile/desktop) or operating system.

 

I've only tested using Windows and Firefox

 

My shop is running on Linux and Apache

[Mikepo]

On my test server, stand alone PC running windows, I've got email using smtp up and running.  This runs OK.

 

On my shop server, linux, I use sendmail,

 

Should I switch to smtp?

 

Mike

[burt]

Mike install the Paypal App -> Paypal Standard (best for testing in my opinion); http://addons.oscommerce.com/info/9184

 

After installation, ensure;

 

1. API is set up at Paypal and entered correctly on the paypals module page in admin

2. PDT is turned on (at Paypal), and the PDT token is entered on the paypals module page in admin

3. Return URL is set to the checkout_success.php page of your site.

 

This configuration ensures that both Desktop and Mobile can use the Paypal system.

[ezfindit]

On 11/30/2015 at 1:30 PM, burt said:

Mike install the Paypal App -> Paypal Standard (best for testing in my opinion); http://addons.oscommerce.com/info/9184

 

After installation, ensure;

 

1. API is set up at Paypal and entered correctly on the paypals module page in admin

2. PDT is turned on (at Paypal), and the PDT token is entered on the paypals module page in admin

3. Return URL is set to the checkout_success.php page of your site.

 

This configuration ensures that both Desktop and Mobile can use the Paypal system.

Return URL needs to be: checkout_process.php per the new PayPal App settings.