dariaw Posted October 13, 2015 Share Posted October 13, 2015 Hello, I'm a graphic designer working with a client who has a store through oscommerce. I noticed yesterday that the store was down and today it's still down for no apparent reason. Please advise what might be the problem. I can't log in to the admin account either. I'm attaching a screenshot of the error. Thanks. Link to comment Share on other sites More sharing options...
♥kymation Posted October 13, 2015 Share Posted October 13, 2015 The sessions table in your database is corrupted. Use your database management tool to repair that table. Regards Jim See my profile for a list of my addons and ways to get support. Link to comment Share on other sites More sharing options...
dariaw Posted October 13, 2015 Author Share Posted October 13, 2015 Thank you Jim. I read that much from the error. I have no idea what that means and I can't log in to do anything. Can you be more specific? Why has this happened? Link to comment Share on other sites More sharing options...
allaboutwicker Posted October 13, 2015 Share Posted October 13, 2015 I believe you should be able to repair that file if you have access to the website cpanel and can get to database through phpMyAdmin Link to comment Share on other sites More sharing options...
dariaw Posted October 13, 2015 Author Share Posted October 13, 2015 Ok thank you @@allaboutwicker. My client just told me that this might have to do with Yahoo hosting and it's happened before so I guess I will talk to them to try to fix this. Link to comment Share on other sites More sharing options...
♥kymation Posted October 13, 2015 Share Posted October 13, 2015 The database server may have crashed or otherwise had an error. It happens. As @@allaboutwicker said, you can use PHPMyAdmin if your host provides it. If not there will be an equivalent tool. Look in your host's control panel under Database. Regards Jim See my profile for a list of my addons and ways to get support. Link to comment Share on other sites More sharing options...
dariaw Posted October 13, 2015 Author Share Posted October 13, 2015 Ok thanks @@kymation. Link to comment Share on other sites More sharing options...
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