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PayPal AP Internal Error 10001


Roaddoctor

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METHOD DoDirectPayment 

 

ACK Failure

VERSION 112

BUILD 000000

L_ERRORCODE0 10001

L_SHORTMESSAGE0 Internal Error

L_LONGMESSAGE0 Internal Error

L_SEVERITYCODE0 Error

 

I randomly are seeing these failures during customer checkouts. The customer gets looped back to the shopping cart page with "internal error" message at the top.  upon re-attempt, sometimes it does the same error, sometimes not and completes.

 

Any ideas where to start?


 

-Dave

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