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403.0 error with product update


CraigThom

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Greetings, new on the forum and to OSC

Just got store uploaded and experimenting

Loaded one product OK, but when I try to change it I get 403 error - see attachment

 

Checked the permissions on admin\categories.php and they are read and write

 

 

post-336746-0-04841000-1436194144_thumb.jpg

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What informations do you see on your admin/security_checks.php page?

:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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Are your permissions for categories.php the same as for other PHP pages that do work? For example, is your server (IIS) configured to require "execute" permission on PHP files? You said that it has read-write permission -- is PHP running as the owner, or is it something "less privileged", with different permission sets applied to it? I'm afraid I'm not familiar with IIS, or how it corresponds to an Apache server configuration, but at least you can check those things.

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MrPhil

Thankyou for your response. I think the permissions must be OK as you suggest as I am able to create a new product but not edit it.

I tried creating a new product now (sucessful) and then editing it (got same error)

Are your permissions for categories.php the same as for other PHP pages that do work? For example, is your server (IIS) configured to require "execute" permission on PHP files? You said that it has read-write permission -- is PHP running as the owner, or is it something "less privileged", with different permission sets applied to it? I'm afraid I'm not familiar with IIS, or how it corresponds to an Apache server configuration, but at least you can check those things.

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@@CraigThom

Thanks! There is a directory whitelist checker in the admin site in tools box. Do you see in writable column a check mark?

 

There should be "green check" and "red cross"

:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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ok then its a different issue. Do you have (header tags) or anything else modification in categories.php?

:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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Gergely

The store is 'out the box', no modifications yet. www.flyfishingshop.co.za

 

ok then its a different issue. Do you have (header tags) or anything else modification in categories.php?

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Probably you have trouble with catalog/images mappa. You have to put 755 or 777 directory access to prevent 403 issue.

:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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I am not familiar with IIS but you have to allow directory access. Probably .htaccess cause this error.

:blink:
osCommerce based shop owner with minimal design and focused on background works. When the less is more.
Email managment with tracking pixel, package managment for shipping, stock management, warehouse managment with bar code reader, parcel shops management on 3000 pickup points without local store.

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Thank you gents for your assistance.

I contacted my service provider regarding the issue.

Their reply

"This error is not related to permissions on the server and is actually related to the mod security rules in place on our server to protect our customers websites from being compromised.

I have located the mod security rule causing the issue and it has been whitelisted.
"

 

This has solved the issue.

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