Manually send new password to customer

[wineman1960]

One of our unused mail account was hacked - and thanks to that our server were blacklisted.

 

Now we are de-listed but it still take some time until it start to work.

 

A lot of our customers try to get a new password since they have forget the old one - and specially gmail owners do not get it due to this blacklist problem.

 

Is there a way to send manually a new password from admin or from MySQL a new password to customer ?

 

Greetings,

 

Kari

[Mort-lemur]

sometimes I need to manually send new passwords

 

in these cases I log in as the customer (using a master password - search the mods section) change the password, then email them to tell them the new password.

 

a bit long winded but it works

[♥bruyndoncx]

same here

[wineman1960]

Thanks - that help - I use that metod in the future.

[clustersolutions]

same three...