Suddenly, a blank page !

[Guest]

Greetings.

 

I need help. I was changing some attributes from store management and to update it appeared a blank page.

 

Since then, I couldn't access no more to the management because reappears the blank page, but you could see the store.

 

Later, after a few hours, also appears a blank page to access the store.

 

The URLs are:

 

http://pesca.center

http://pesca.center/oscom/catalog/admin/index.php

 

Thanks in advance for your help.

[piernas]

Looks like a problem with tour server. Admin login is showing a database connection error.

Can you check the services status of your server?

[MrPhil]

A blank page usually indicates a PHP syntax error -- in other words, a coding error. That might be your first error. It's unusual for a second error to appear in an unmodified page, but maybe an error has been lurking there for some time, and that code is just now exercised.

[BrockleyJohn]

Was this a live store? Even if it's a development store it's a good idea to run the security checks in the admin panel and do all the things it tells you, don't ignore all those red messages!

 

Currently, there's no access to your admin, the catalog side is in an infinite loop of redirects trying to go to the install directory but failing to make a valid path, but I can get access myself to the install and could rerun the install.

 

In the best case I can think of, your includes/configure.php on the catalog and admin sides are shafted, and everything else is fine. Did you maybe overwrite them by uploading the unmodified ones that come with osc?

 

 

Whatever this turns out to be, make sure you do these things as soon as it's working: make both configure.php files read only (for security but also to stop you overwriting them by mistake), set password protection for your admin directory (you do this at the same time as changing the administrator password), and delete your install directory.