ArtcoInc Posted December 15, 2014 Share Posted December 15, 2014 (osC 2334bs) Today, I received two duplicate orders from a customer, 3 seconds apart. There are two different order numbers, and two acknowledgement emails. Payment was through Paypal, and both orders have the same Paypal transaction number (there was only one Paypal payment received). 1) How do I go about investigating how this happened? And, how do I prevent this from happening again? 2) What is the best method to deal with the duplicate order? Short of editing the database, there is no way to delete the order, or is there? Thanks Malcolm Link to comment Share on other sites More sharing options...
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