''B'' Posted August 4, 2014 Share Posted August 4, 2014 (edited) I am helping a friend with her website. I recently installed Paypal Standard 3.2. I did a live purchase and after logging in to Paypal and clicking the Pay button, I am taken back to the shopping cart with a message at the top that says "Could not verify the PayPal transaction. Please try again." It's interesting to note that the money was still deducted from my Paypal account despite this. No confirmation receipt was received from the store, the product was not removed from the site, and the transaction does not show up in my account history. I did receive an email from Paypal regarding the transaction as did my friend (the seller). Versions, Paypal Account Settings, Admin Paypal Module Settings, and Debug email below. Would appreciate some help with this!! Thanks!! VersionsPaypal Standard 3.2osCommerce 2.3.3.4Chrome v. 36 Paypal Account Settings Auto Return is set to On and the Return URL is https://www.webaddress.com/checkout_process.php (is that the correct URL to use?) Payment Data Transfer is set to Off. I’m still unclear as to whether IPN needs to be set up or not. I’ve read conflicting things on the internet. But I did go ahead and set it up and used the Notification URL of http://www.webaddress.com/ext/modules/payment/paypal/standard_ipn.php (is that the correct URL to use?). I’m not even sure what the overall purpose of IPN is. Language Endocing set to UTF8 Admin Paypal Module Settings Enable PayPal Payments StandardTrueSeller E-Mail AddressemailAddress1@emailAddress1.comPrimary E-Mail AddressPage StyleTransaction MethodSaleSet Preparing Order StatusPreparing [PayPal Standard]Set PayPal Acknowledged Order StatusProcessingPayPal Transactions Order Status LevelPayPal [Transactions]Payment Zone--none--Gateway ServerLiveVerify SSL CertificateTrueProxy ServerDebug E-Mail AddressmyEmail@email.comEnable Encrypted Website PaymentsFalseYour Private KeyYour Public CertificatePayPals Public CertificateYour PayPal Public Certificate IDWorking DirectoryOpenSSL Location/usr/bin/opensslSort order of display.0 Debug Email (personal data changed to anonymous) $HTTP_POST_VARS:Array([mc_gross] => 10.01[invoice] => 654[protection_eligibility] => Eligible[address_status] => confirmed[item_number1] =>[payer_id] => My payer I.D.[tax] => 0.00[address_street] => My address[payment_date] => 04:23:14 Aug 04, 2014 PDT[payment_status] => Completed[charset] => UTF-8[address_zip] => My zip[mc_shipping] => 10.00[mc_handling] => 0.00[first_name] => My first name[mc_fee] => 0.59[address_country_code] => US[address_name] => My first and last name[notify_version] => 3.8[custom] => 282[payer_status] => verified[business] => emailAddress1@emailAddress1.com [address_country] => United States[num_cart_items] => 1[mc_handling1] => 0.00[address_city] => myCity[payer_email] => myEmail@email.com[verify_sign] => Ai1PaghZh5FmBLCDCTQpwG8jB264ACeA6XEfbkXUSJvrsE0rYvWEuf2I[mc_shipping1] => 10.00[tax1] => 0.00[txn_id] => Txn ID[payment_type] => instant[last_name] => My last name[item_name1] => Test Product[address_state] => CA[receiver_email] => emailAddress2@emailAddress2.com[payment_fee] =>[quantity1] => 1[receiver_id] => Receiver ID[txn_type] => cart[mc_currency] => GBP[mc_gross_1] => 10.01[residence_country] => US[transaction_subject] => 282[payment_gross] =>[auth] => AjX414q8rxcaGXUUioTnjST40t.Vj2eOyaQZ9fW2DQV-cGQhvcp3SM59Zxp36gfT1j0TY-F-Vd.pgskBI4CxNaA[form_charset] => UTF-8) Edited August 4, 2014 by ''B'' Quote Link to comment Share on other sites More sharing options...
♥toyicebear Posted August 5, 2014 Share Posted August 5, 2014 - If you are using a paypal email alias address then you also have to add in the paypal accounts main email address under Primary E-Mail Address - If you do not have a ssl certificate for your website set Verify SSL Certificate to false. Quote Basics for osC 2.2 Design - Basics for Design V2.3+ - Seo & Sef Url's - Meta Tags for Your osC Shop - Steps to prevent Fraud... - MS3 and Team News... - SEO, Meta Tags, SEF Urls and osCommerce - Commercial Support Inquiries - OSC 2.3+ How To To see what more i can do for you check out my profile [click here] Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 Thanks Nick for your reply. She has a private SSL certificate for her website. In her Paypal account she has three emails. The email in her Admin Paypal module is using the secondary email rather than the primary email. Is that what caused the error? For the previous version of Paypal Standard that was being used for her website, the secondary email was the only email used and it worked fine. I didn't think to change it. If you think that's what caused the issue, I'll add in the Primary email address and retest. Quote Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 Also, one more thing... if you look at my original post, did I use the correct URL for the Return URL and the Notification URL? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 5, 2014 Share Posted August 5, 2014 You don't need to enter any URLs in your PayPal profile with the official PayPal modules (which are are using). If you have entered URLs in your PayPal profile it is best to remove them. And as Nick mentioned, yes - you need to enter your Primary PayPal E-Mail Address in the module configuration if it is different to the Seller E-Mail Address. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 Harald, I don't think I understand. If I don't enter a return URL into the Paypal account selling preferences, how does Paypal know how to return back to the checkout_process.php page when the Pay button is clicked? Doesn't that need to happen in order for the purchase to be finalized and for the checkout_success.php page to display to the customer? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 5, 2014 Share Posted August 5, 2014 (edited) The module sends that information to PayPal as part of the transaction :thumbsup: Edited August 5, 2014 by Harald Ponce de Leon ''B'' 1 Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 Ohhhh... I see. I didn't realize that. Okay, one more question before I test again. When the buyer finishes the transaction over at Paypal, are they automatically sent back to the seller's website? Or is there a button they need to click to return back to the website? If there is a button that needs to be clicked, what happens if the buyer just closes the browser? How does the order get finalized (so that it actually logs as an order resulting in a buyer receiving an email receipt, the shop owner being notified, the order showing up in the buyer's shop account, and the product being removed from the website)? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 5, 2014 Share Posted August 5, 2014 If the customer does not return back to the store, the IPN that PayPal sends to the store finalizes the order. If you don't like that behaviour, the alternative is to use the PayPal Express Checkout module. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 No that's fine. As long as the order gets finalized it doesn't matter to me whether they return back to the store or not. The IPN behavior does not rely upon a URL value over in the Paypal Notification URL settings correct? I can go ahead and remove the the standar_ipn.php URL from my friend's Paypal settings, yes? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 5, 2014 Share Posted August 5, 2014 Yep, both return url and ipn url are sent to PayPal with each transaction. If you ever need to move your store www address in the future there is nothing to worry about. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 5, 2014 Author Share Posted August 5, 2014 Great! I'll retest and let you know how it goes. Quote Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 (edited) So I removed the Return URL and the IPN notification URL from my friend's Paypal account. And I set up the primary address in the Admin Paypal module. I did two live test orders and both went through, but Order #2 wasn't entirely successful. Please see the details of the tests below. Order #1 Test: At the end of the transaction, I clicked the button over at Paypal to be taken back to the seller's website. ~ Paypal receipt received. ~ Shop receipt received. ~ Item was removed from website. ~ Item removed from shopping cart ~ Item logged in my account history. ~ Logged as “Processing” in the Admin order log. Order #2 Test: At the end of the transaction, I did not click the button over at Paypal to be taken back to the seller's website. I just closed the browser. The order still went through since I got a Paypal receipt, but… ~ Shop receipt was not received ~ Item was not removed from the website ~ Item was not removed from shopping cart ~ Item was not logged into my account history ~ Logged as “Preparing [PayPal Standard]” in the Admin order log I went inside the order to see the details, and it said “No Order History Available” underneath the Date Added, Customer Notified, Status, and Comments column headers. I waited 30 minutes to see if there was a delay in Paypal IPN notification, but nothing changed. Are there any suggestions for getting the IPN to work so that the order logs/processes correctly on the seller's website? Edited August 6, 2014 by ''B'' Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 Did you get the IPN for the first order? This is stored with a IPN Verified order status entry. There should be two Verified entries. Is your installation publicly available? An IPN can't be sent to "localhost" :) Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 The shop is publicy available. (a real web address, not an IP address) At the order details page, the first line has a status of PayPal[Transaction] and under Comments the following: PayPal Verified [Transaction ID: 9MD24158BK143271K; Completed (Verified; £10.50)] The second line has a status of Processing and under Comments are the customer comments. There's nothing there labeled as IPN. Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 What happens when you call the following file directly in your browser: ext/modules/payment/paypal/standard_ipn.php If you get a HTTP error you might have a .htaccess file somewhere in that path that causes an error with your web server configuration. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 (edited) When I type in the address for that file, I get the following message: Fatal error: Call to a member function sendDebugEmail() on a non-object in [/size]/folderPath/standard_ipn.php on line [/size]40 folderPath representing all the folders down to standard_ipn.php Being the person that developed the Paypal Standard module, you probably already know that line 40 is the following code that's part of an if/else statement... $paypal_standard->sendDebugEmail($result, true); Also, my friend received a couple of emails from Paypal that said the following: Please check your server that handles PayPal Instant Payment Notification (IPN) messages. Messages sent to the following URL(s) are not being received: http://www.webaddress.com/ext/modules/payment/paypal/standard_ipn.php If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. Once you or your service provider fix this problem, you or your service provider can resend the failed messages from the IPN History page. If this problem continues, PayPal may disable the IPN feature for your account. Thank you for your prompt attention to this issue. Yours sincerely, PayPal Edited August 6, 2014 by ''B'' Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 Try and copy the files over again from the add-on package - it seems there is a version mixup from what is in ext/ and in includes/modules/payment/. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 Okay, I'll re-install the module. What should I see when I type http://www.webaddress.com/ext/modules/payment/paypal/standard_ipn.php into the browser? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 A blank screen: http://demo.oscommerce.com/ext/modules/payment/paypal/standard_ipn.php Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 I uninstalled the Paypal Standard module, and for good measure I deleted the appropriate Paypal Standard files off the webserver before sending over the new copies. I reinstalled the module and input all the appropriate settings. I cleared my browser cache, then input http://www.webaddress.com/ext/modules/payment/paypal/standard_ipn.php into the browser address bar. I'm still getting the following error... Fatal error: Call to a member function sendDebugEmail() on a non-object in /folderPath/standard_ipn.php on line 40 Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 Can you swap lines 25 and 26 around in ext/modules/payment/paypal/standard_ipn.php. Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 So the result should be that $paypal_standard = new paypal_standard(); should be above the if statement, yes? Quote Link to comment Share on other sites More sharing options...
Harald Ponce de Leon Posted August 6, 2014 Share Posted August 6, 2014 Yep Quote , osCommerce Link to comment Share on other sites More sharing options...
''B'' Posted August 6, 2014 Author Share Posted August 6, 2014 Okay... I sent the revised file over and inputted http://www.webaddress.com/ext/modules/payment/paypal/standard_ipn.php into the browser address bar. No more error!! Blank screen. Does this mean it's fixed? Quote Link to comment Share on other sites More sharing options...
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