Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Recommended Posts

Posted

Hello, I had a customer buy a product from our site. I received the paypal email and payment, but it will not show in the orders on the admin. Any help would be great. Thanks

Posted

Paypal orders will not show up until Paypal verifies the payment. I have seen this take several hours on a new account, although it is usually only a few minutes.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

Posted

Look at the Orders table in your database. Is the order there?

 

If it is, look at the value in the orders_status column, then look up that value in the orders_status table and post the status you find there.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

Posted

Please state which version of osCommerce you are using. Admin > Tools > Version Checker

Plase also state the exact paypal module you are using.

 

I -suspect- you are using an older version of osCommerce?

Posted

I'm running 2.3.3.4. I'm new at this since I got rid of my web guy. So I'm gonna need a little help. I know very little about this stuff

 

Posted

It sounds like Paypal is not set to return the customer to your store after payment is complete. Check the settings in your Paypal account.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

Posted

This page explains how to set the URL in Paypal. I would have to know which Paypal module you are using to tell you which osCommerce page to set it to.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...