jewelplus Posted February 7, 2014 Posted February 7, 2014 I have osCommerce v.2.3.3.3, and I just noticed a big problem with the ‘search’ function in my website at www.jewelplus.com. For example, when I search for keywords having more than one word such as “princess diamond ring’ and where there is more than one page of results, when I click on the “next” or any of the indicated pages, the page comes as empty and the message says “There is no product that matches the search criteria”, and the search field changes to “princess%20diamond%20ring”. Please note that this problem does not happen when the keyword is only one word such as ‘ring’. I contacted my hosting company and after review this is what they said: Further review had shown the fact that the reported issue associates with the /catalog/advanced_search_result.php functionality which per current osCommerce package have not been altered on your account or by the osCommerce developers since 2010 as the file comparison had found them to be matching. Given this fact since we could not retrieve any errors from the error log and similar behavior reports were not found on osCommerce support forums we strongly recommend contacting osCommerce support for further assistance as it does not appear to be any server related matter. Any help would be greatly appreciated.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.