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osCommerce

The e-commerce.

www.volusion tells lies


joli1811

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Posted

Just a bit fed up after x 2 years seeing this so thought I would have a bit of fun.

 

Name changed to protect the support worker !!

 

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Please wait for the next Volusion chat representative.

Joli: oscommerce mal ware

You are next in queue. We will be with you in just a moment.

anybody C.: Hi! Thank you for contacting Volusion.

anybody C.: Hello Joli, how are you?

Joli: fine thanks

anybody C.: Happy to hear you are well, how may I help?

Joli: just wondering about this ad about oCcommerce

Joli: you say malware

Joli: why??

Joli: seems to be pretty secure to me??

anybody C.: What do you mean? where are you seeing the ad?

Joli: google

Joli: bit of a topic but just seen again

Joli: topic

Joli: http://www.oscommerce.com/forums/topic/387285-volusions-oscommerce-malware-ad/

Joli: wait I will give you the link paid google ad

Joli: https://www.google.co.uk/#q=don%27t+trust+oscommerce+mal+infections+are+deadly&spell=1

Joli: example

anybody C.: thanks

Joli: just wondering why??

anybody C.: Im not sure honestly, this is beyond the scope of support, I hadnt even seen this before but it appears to be old

anybody C.: I wouldnt worry about it

Joli: is it true??

Joli: yes a few years

anybody C.: I dont know anything about it

Joli: would suggest it is time to get rid of it

Joli: may get quite expensive!!

anybody C.: I agree, but honestly, this isnt anything to be concerned about

Joli: I would be thinking you are being slightly derogative against oscommerce?

Joli: when the statenment is not true

Joli: so would suggest about time to remove

Joli: or???

Joli: been up there long enough now

Joli: or???

 

*********************

 

anybody C.: This isnt something that Support has any knowledge of whatsoever, I dont know anything about this

anybody C.: this*

Joli: better maybe well would suggest you escalte

anybody C.: if this is something that you have a concern about and need more information you can reach out to our legal team at [email protected]

anybody C.: Again, this is not something that support handles, I do apologieze

Joli: would suggest you tell your boss getting a bit fed up now

anybody C.: Im sorry to hear that Joli. was there anything else I could help with?

Joli: seems to me to be a simple case of unfair business practice

Joli: no just thought I would mention

anybody C.: Again, you can speak with our legal department if you have concerns about this

anybody C.: [email protected]

Joli: because I am getting fed up about untrue claims

anybody C.: Support is here to troubleshoot the software and assist you with questions about your store, thats it

Joli: probably speak to google instead of the legal team

Joli: well know sorry for the hassle please forward to your boss

anybody C.: Sure thing Joli

anybody C.: sure**

anybody C.: and yes reaching out to google may be a good idea

Joli: yeah great let the dept know

anybody C.: Take care Joli

anybody C.: Thank you for choosing Volusion! Have a great day.

Joli: yes you too

anybody C.: Thank you good bye

...............................

*** This Chat has ended due to connection timeout issues.We apologize for this inconvenience.If you were in the middle of chat session, please try initiating a new one ***

To improve is to change; to be perfect is to change often.

 

Posted

Well reported to google as bad business practice and entered a removal request lets see just for the craic

To improve is to change; to be perfect is to change often.

 

Posted

Hmm. Are they actually speaking of "Open Source" [e-]Commerce in general, or osCommerce specifically? In the former case, poorly worded (easily confused with, and damaging to, osC); in the latter case, libelous.

Posted

Hi came across a few times the last few years

 

https://www.google.co.uk/search?site=&source=hp&q=dont+trust+oscommerce&oq=dont+trust+oscommerce&gs_l=hp.12..35i39j0i13i30.1599.8022.0.10334.23.22.1.0.0.0.230.2643.2j19j1.22.0....0...1c.1.32.hp..0.23.2655.MqPPgh6BU_g

 

Stumbled across again last night and had a MOMENT :D

 

Looks like a paid google add so asked Google to remove obvious to me directed against oscommerce doesn't say anything about e-commerece

 

At least that is what I see

 

Regards

John

To improve is to change; to be perfect is to change often.

 

Posted

Disclaimer: The information on this comparison page that was created by Volusion was believed to be accurate as of 12/08/2011.

To report an error or discrepancy, please email [email protected].

 

Disclaimer 3 years old now :D

 

http://www.volusion.co.uk/volusion_oscommerce_comparison/?gclid=CJaymdSdprwCFZShtAodDUAAZw

To improve is to change; to be perfect is to change often.

 

Posted

Yeah, it's a rather misleading hyped headline (deceptive). Once you get on their page, it doesn't say anything about malware, just a 100-to-0 scorecard of features. If osC were my product, I'd certainly be taking legal action against Volusion for their scare tactics. Having Google take down their ads would be a good start.

Posted

Well will wait and see if Google reply who knows anyway Google picked up this thread relatively quick with a good bit of SEO who knows haha

To improve is to change; to be perfect is to change often.

 

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