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osCommerce

The e-commerce.

Need help with Zones pleeeeeease...


marcndannie

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Posted

Hi!

 

An issue has been brought to my attention. Only customers from the same state can place an order on my site. I have never set any zones personally and do not use zone shipping, but when I first set up the software I did remove all other countries, as I only ship to the US. I have many customers writing to me telling me that the shipping page comes up but they cannot move past it. I could not recreate this error because every time I tried with my address, it would work perfectly. The same goes for neighbors and family that have tried this for me (also in the same state). I just made an account with an out of state address and could not get past the shipping page myself. I am assuming that this has something to do with zones, but as you can probably tell, I am not an expert at OsC yet. :)

 

Any help would be so greatly appreciated.

 

Thank you!

Posted

What 'shipping' methods are you using? It seems the problem is something to do with this as this is where you get stuck.

Running a botched up version of  osCommerce Online Merchant v2.3.4 bootstrap with the dresscode theme installed, numerous add-ons, terrible coding, terrible website, but will have to make do until I have made up for my losses and can risk shutting down for a couple of weeks while I start all over again. - I did not install my program but am endeavouring to fix it with your help.

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