lifeisliberty Posted January 2, 2014 Posted January 2, 2014 Hello, My webiste is www[dot]helloviagra[dot]com, I have got an order from a customer, the customer placed the order of approx 250$ but I do not see any orders listed in admin panel when i click on orders. Also i clicked on customers, Then selected customers name and then clicked on orders on the right, but still nothing is listed. However when i opened the payment gateway and checked I had received the said amount and also the client called me up and informed me of the same as why he had not received the parcel. Please help me resolve the issue. Best Regards
♥14steve14 Posted January 2, 2014 Posted January 2, 2014 When you tested your store did everything work as it should? If yes, what have you done since that may have altered things? Are you receiving other orders fine, and this one order was a one off? A bit more information will also help. Things such as version of oscommerce, payment gateway, any errors in the error logs. These type of things all help. Would you take your computer for a repair and just say it doesn't work, fix it, or would you tell them everything that they need to know to find out what is wrong. REMEMBER BACKUP, BACKUP AND BACKUP
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