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Order Emails go directly to spam folder in Gmail?


slugpace

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Posted

Lately the automatic order confirmations sent from my webstore have been going directly to spam folders, at least with Gmail users. Is there any way around this or anything I can do by changing any settings?

Posted

Probably you are using sendmail, this mostly ends up in the spam bin.

Try using SMTP intead admin > Configuration > E-mail Options > set E-Mail Transport Method to true

There are also various SMTP add ons you can try if this does not have the desired results

Nic

Sometimes you're the dog and sometimes the lamp post

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Posted

Hey.

 

I was under the impression that option would depend on which type of server your store is. :-

 

I can choose SMTP for a linux server without any problem?

 

Thanks,

J

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