WebDev22 Posted November 5, 2013 Posted November 5, 2013 I was asked to fix an issue where checking out is not possible for this site: http://bit.ly/1cAPZ5v. The payment option that displays as Credit Card (Processed by Authorize.net), does not include a checkbox, so no orders are being placed. I'm told nothing was changed and that the last order received was October 31. Any ideas?
WebDev22 Posted November 6, 2013 Author Posted November 6, 2013 If anyone knows anything that it just might be, even if it's just a clue or a hunch, please post. Thanks!
Bob Terveuren Posted November 6, 2013 Posted November 6, 2013 Hi there Have a look at the HTML for the page - you'll find <input type="hidden" value="authorizenet_cc_aim" name="payment"> So the only available payment module is, in fact, pre selected.(click on continue and you don't get bounced back to checkout_payment) So I reckon the site/code is OK but maybe there's something you could do for customer perception? IF you are not using CCGV (coupons, tokens, etc etc) then I would suggest trying something like http://www.oscommerce.com/forums/topic/193155-skip-checkout-shipping-and-checkout-payment/ If you are using CCGV then just do something like editing the displayed name of the payment module/payment page to tell customers that the page exists as a coupon/token entry page only?
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