Getting PRODUCT NOT FOUND! error

[cruisecontrol2010]

On a 2.3 shop, getting PRODUCT NOT FOUND! error when any category or product is clicked and it only happens when seo urls is enabled. Can someone pls guide me in the right direction?

Thanks

[Jack_mcs]

If you know a problem is related to an addon, you should ask for support in that addon's support thread. But, on general, an error like that specific to one of the url rewriters means there is a mistake in the .htaccess file.

[Guest]

As Jack said, sounds like the RewriteBase is wrong in your .htaccess file.

[cruisecontrol2010]

this is my htaccess file

 

 

# $Id$

#

# This is used with Apache WebServers

#

# For this to work, you must include the parameter 'Options' to

# the AllowOverride configuration

#

# Example:

#

# <Directory "/usr/local/apache/htdocs">

# AllowOverride Options

# </Directory>

#

# 'All' with also work. (This configuration is in the

# apache/conf/httpd.conf file)

 

# The following makes adjustments to the SSL protocol for Internet

# Explorer browsers

 

#<IfModule mod_setenvif.c>

# <IfDefine SSL>

# SetEnvIf User-Agent ".*MSIE.*" \

# nokeepalive ssl-unclean-shutdown \

# downgrade-1.0 force-response-1.0

# </IfDefine>

#</IfModule>

 

# If Search Engine Friendly URLs do not work, try enabling the

# following Apache configuration parameter

 

# AcceptPathInfo On

 

# Fix certain PHP values

# (commented out by default to prevent errors occuring on certain

# servers)

 

# php_value session.use_trans_sid 0

# php_value register_globals 1

# If you are getting errors you may need to comment this out like ..

# Options +FollowSymLinks

Options +SymLinksIfOwnerMatch

<IfModule mod_rewrite.c>

RewriteEngine On

 

# RewriteBase instructions

# Change RewriteBase dependent on how your shop is accessed as below.

# http://www.mysite.com = RewriteBase /

# http://www.mysite.com/catalog/ = RewriteBase /catalog/

# http://www.mysite.com/catalog/shop/ = RewriteBase /catalog/shop/

 

# Change RewriteBase using the instructions above

RewriteBase /

RewriteRule ^([a-z0-9/-]+)-p-([0-9]+).html$ product_info.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-c-([0-9_]+).html$ index.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-m-([0-9]+).html$ index.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-pi-([0-9]+).html$ popup_image.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-pr-([0-9]+).html$ product_reviews.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-pri-([0-9]+).html$ product_reviews_info.php [NC,L,QSA]

# Articles contribution

RewriteRule ^([a-z0-9/-]+)-t-([0-9_]+).html$ articles.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-au-([0-9]+).html$ articles.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-a-([0-9]+).html$ article_info.php [NC,L,QSA]

# Information pages

RewriteRule ^([a-z0-9/-]+)-i-([0-9]+).html$ information.php [NC,L,QSA]

# Links contribution

RewriteRule ^([a-z0-9/-]+)-links-([0-9_]+).html$ links.php [NC,L,QSA]

# Newsdesk contribution

RewriteRule ^([a-z0-9/-]+)-n-([0-9]+).html$ newsdesk_info.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-nc-([0-9]+).html$ newsdesk_index.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-nri-([0-9]+).html$ newsdesk_reviews_info.php [NC,L,QSA]

RewriteRule ^([a-z0-9/-]+)-nra-([0-9]+).html$ newsdesk_reviews_article.php [NC,L,QSA]

</IfModule>

<Files 403.shtml>

order allow,deny

allow from all

</Files>

[MrPhil]

Shouldn't each RewriteRule be adding a Query String with $1 and $2 to the modified call? That's the only way you would get, say, the product ID into the resulting call, so product_info.php knows what product you're talking about. Is this the original .htaccess provided or updated by the add-on, or has it been modified?

 

The [QSA] flag is for transferring the original Query String (if any) to the resulting call, but won't transfer $1 and $2.

[cruisecontrol2010]

the issue is now fixed! i left out the addon modifications.. added them in and it works! thanks