Please can someone help? My catalog is a blank page

[definitivefreak]

Hey everyone. I'm trying to recover from a failed attempt at installing the Social Login addon. I've removed all code that was added, and removed all extra files that were added. But now my catalog page is just a blank page. It started off as a plain white page, but now it's my background colour. How do I get my catalog back? Please please help me...

[definitivefreak]

Just to add... I was going to restore the last database update to see if that would help things, but I've now discovered that the admin side is also showing a blank page. Now what on earth am I supposed to do? :(

[♥joli1811]

Hi Laura,

 

sounds to me that you have made a mistake with the file edits unlikely that you have a database problem.

 

So bug hunting .... install the original files (the files that you changed ) one by one until you find your error would think that you deleted a curly bracket } by mistake or maybe added white spaces

 

Regards

Joli

[Jack_mcs]

A white page is usually caused by a fatal error in the code. If it occurs after changes like you've made, it is usually caused by the language file being uploaded to the root, or vice versa. If you visit a different page, like privacy.php and it loads, then that is what it is.

[definitivefreak]

Guys, I got my catalog back again. I added a line of code to .htaccess to bring up any error messages. I'd left a line of code in a page, and now that it's gone I can see the catalog.

 

Now the only issue is the white page while trying to view the admin panel. Flock and Safari tell me it's a redirect loop.

 

My admin/includes/configure.php code is here:

 

 

<?php
 define('HTTP_SERVER', 'http://www.emeraldrose.co.uk');
 define('HTTPS_SERVER', 'http://www.emeraldrose.co.uk');
 define('ENABLE_SSL', false);
 define('HTTP_COOKIE_DOMAIN', '');
 define('HTTPS_COOKIE_DOMAIN', '');
 define('HTTP_COOKIE_PATH', '/catalog-1/');
 define('HTTPS_COOKIE_PATH', '/catalog-1/');
 define('DIR_WS_HTTP_CATALOG', '/catalog-1/');
 define('DIR_WS_HTTPS_CATALOG', '/catalog-1/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
 define('DIR_FS_CATALOG', '/home/vol11_4/getfreehosting.co.uk/getfh_6296037/emeraldrose.co.uk/htdocs/catalog-1/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 define('DB_SERVER', 'sql102.byetcluster.com');
 define('DB_SERVER_USERNAME', '*****');
 define('DB_SERVER_PASSWORD', '*****');
 define('DB_DATABASE', '*******');
 define('USE_PCONNECT', 'false');
 define('STORE_SESSIONS', 'mysql');
?>

 

Is there anything wrong here?

[definitivefreak]

Oh wait, that was catalog/includes/configure.php... Here's the right one.

 

 

<?php
 define('HTTP_SERVER', 'http://www.emeraldrose.co.uk');
 define('HTTP_CATALOG_SERVER', 'http://www.emeraldrose.co.uk');
 define('HTTPS_CATALOG_SERVER', 'http://www.emeraldrose.co.uk');
 define('ENABLE_SSL_CATALOG', 'false');
 define('DIR_FS_DOCUMENT_ROOT', '/home/vol11_4/getfreehosting.co.uk/getfh_6296037/emeraldrose.co.uk/htdocs/catalog-1/');
 define('DIR_WS_ADMIN', '/catalog-1/adER/');
 define('DIR_FS_ADMIN', '/home/vol11_4/getfreehosting.co.uk/getfh_6296037/emeraldrose.co.uk/htdocs/catalog-1/adER/');
 define('DIR_WS_CATALOG', '/catalog-1/');
 define('DIR_FS_CATALOG', '/home/vol11_4/getfreehosting.co.uk/getfh_6296037/emeraldrose.co.uk/htdocs/catalog-1/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
 define('DB_SERVER', 'sql102.byetcluster.com');
 define('DB_SERVER_USERNAME', '******');
 define('DB_SERVER_PASSWORD', '*******');
 define('DB_DATABASE', '*******');
 define('USE_PCONNECT', 'false');
 define('STORE_SESSIONS', 'mysql');
?>

[tgely]

@@definitivefreak

 

Pls. never give up here the configure.php which is not referal to problem and we can not do with anything. You give for hackers a good chance.

I wont delete your post rather change the configurations to defend your site.

[definitivefreak]

Sorry, I've seen other posters asked for the configure files in other threads when checking for errors.

[Guest]

Hey Laura,

 

Do you get the white page before or after you log on at the admin section? Have you changed admin/includes/application_top.php? I think the problem is caused there, when redirecting non-logged-in visitors...

[definitivefreak]

The white page appeared while trying to log in. But it's all taken care of now since I replaced everything with a recent back up. :)