Need Help Please

[Guest]

Hi guys, Ive uploaded a new product to my website using the oscommerce admin page, but when i click on the product on my website I get a Server Error (500)

 

Im at a lost, I have deleted and started again and get the same result

 

Any help that anyone can give would be greatly appreciated

 

P.S Im sorry if this has been covered I could not find a similar post

 

Thanks in advance for your help

 

Paul

[MrPhil]

Is this your first product in a new store, or have you been running successfully for a while? If for a while, what has changed since you last added a product? Have you added an add-on? Have you been hacked, and cleaned up after it? Has your host changed anything (PHP version, especially)? Could it be something as simple as your product image has 666 or 777 permissions and your host doesn't allow such permissions? Do you get the error viewing your store as a random guest, rather than being signed on?

[Guest]

Is this your first product in a new store, or have you been running successfully for a while? If for a while, what has changed since you last added a product? Have you added an add-on? Have you been hacked, and cleaned up after it? Has your host changed anything (PHP version, especially)? Could it be something as simple as your product image has 666 or 777 permissions and your host doesn't allow such permissions? Do you get the error viewing your store as a random guest, rather than being signed on?

 

This is my first product in my store, I haven't changed anything on my site as its only been up a day

[MrPhil]

Round up the usual suspects:

 

1. Do you "own" all the files and directories, or did FTP create them with the wrong ownership?

2. Any "world writable" files or directories (e.g., 666 or 777 permissions)? That is disallowed by many hosts and will trigger 500 errors.

3. Check your all your .htaccess and php.ini files for invalid commands, especially php_value and php_flag, which are not allowed on many hosts.

 

More: http://www.catskilltech.com/freeSW/SMF/faqs/#err500