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The e-commerce.

help with crafty syntax


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Hi - the syntax code is showing a 404 for the file

you have a link in the source code that is


<script language="javascript" src="/livehelp/livehelp_js.php?relative=Y&pingtimes=15"></script>


that needs to be something like one fo these


<script language="javascript" src="./livehelp/livehelp_js.php?relative=Y&pingtimes=15"></script>

<script language="javascript" src="livehelp/livehelp_js.php?relative=Y&pingtimes=15"></script>

<script language="javascript" src="http://www.techsonhand.com/store//livehelp/livehelp_js.php?relative=Y&pingtimes=15"></script>


I'm not sure where the config for Crafty Syntax handles the link but your problem lies there methinks

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What it boils down to is that you need to give an address relative to your store/ directory. You gave an absolute address (at the site root). Best to use the second option that Bob gave, although you may have to change & to just &.

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Hi Adam,


<script type="text/javascript" src="/livehelp/livehelp_js.php?eo=1&relative=Y&department=1&serversession=1&pingtimes=15&creditline=L"></script>


Used this in the past not sure if it has changed now.


This is for a basic install with the /livehelp/ directory at top level


But it is a while here ( last year ) so not sure but maybe helps .




Edited by joli1811
To improve is to change; to be perfect is to change often.


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