dlcmpls Posted August 22, 2013 Posted August 22, 2013 (edited) Customers are unable to use a Canadian address for shipping. If a customer tries to use a Canadian address, they get this message: This is currently the only shipping method available to use on this order. United States Postal Service United States Postal Service An error occured with the USPS shipping calculations. If you would like to use USPS as your shipping method, please contact the store owner. For testing purposes, I used a public library address in Toronto: 155 Bonis Ave., Toronto, ON M1T 3W6 I have attached a screenshot showing the address fields in my Customer Account and a screenshot of the USPS module settings in Admin. Can anyone provide feedback about this? Edited August 22, 2013 by dlcmpls Quote
dlcmpls Posted August 26, 2013 Author Posted August 26, 2013 Update - it appears this is happening for all International orders. Can anyone offer advice? Quote
♥kymation Posted August 26, 2013 Posted August 26, 2013 We might be able to help if you tell us which USPS module you are using. Regards Jim Quote See my profile for a list of my addons and ways to get support.
cnchal Posted August 27, 2013 Posted August 27, 2013 Is USPS is working for US customers? If so, it could be a zones issue. Quote
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