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osCommerce

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Orders not coming back from PayPal


gcextreme

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Ok I have an issue..i have searched, and found a few threads, but no exact solution!

 

I have sold several things on my store, i get the Paypal confirmation, but it seems the customer isnt being re-directed back to the site for the shopping cart to finish the order, and the orders arent showing up..

 

i have set up the redirect page on paypal, but im not sure if its correct..

what should the correct url page be?

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Even if you set the return correct (as Chris mentioned www.yourdomain.com/checkout_process.php ) you are not guaranteed they will return back to your site...they can still close their browser, type a new url or just select to view their paypal account page instead of returning back to your site. The solution: Use PayPal IPN or PayPal Express.

Edited by toyicebear
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  • 2 weeks later...

Ok i just had a customer forward an email to me, subjected Order Process...he said paypal sent him back to my site...and my site emailed this to him, but when i go to my orders in my admin, nothing shows up!!:

 

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GC-EXTREME

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Order Number: 12

Detailed Invoice: http://www.gcextreme.com/account_history_info.php?order_id=12

Date Ordered: Sunday 18 August, 2013

 

Products

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1 x VN750 Stator Plate (VN750STATORP) = $50.00

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Sub-Total: $50.00

Flat Rate (Best Way): $5.00

MN TAX 6.5%: $3.25

Total: $58.25

 

Delivery Address

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William Workman

1650 Cason Lane

Murfreesboro, TN 37128

United States

 

Billing Address

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William Workman

1650 Cason Lane

Murfreesboro, TN 37128

United States

 

Payment Method

------------------------------------------------------

PayPal (including Credit and Debit Cards)

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  • 7 months later...

Well, sorry to bump this but...

 

I have the same experience as gcextreme: Orders are processed by PayPal, the customers is sent back to my site (sandbox) - but no orders are shown in the customer's order history or in the admin (but I can find orders by searching by their IDs).

My orders_status table is empty (is it supposed to be that?) but the orders_status_history table seems OK.

 

I am new to osC, and I seem to suck at it :)

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