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osCommerce

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Help - Cannot view orders


ShrineClothing

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  • Recently this site was hit with a malware attack. The site has since been secured but now I am unable to view orders that have been placed and where to ship them.
     
    I am able to see my orders come through but I am unable to see where to ship them. At the bottom of the page I see the following...

  •  
    Steps to reproduce issue:
    1.login to my oscommerce site
    2. choose catalog
    3. choose orders.
    4. URL SITE \ path
    5. Select a new order
    6. Cannot see shipping status / shipping address
    7. click on the order, nothing happens..

 

 

 

Bottom of the website displays the following...

 

Error!

 

Unable to determine the page link!

 

Function used:

 

tep_href_link('', '', 'NONSSL')

 

Any help would be greatly appreciated.

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Recently this site was hit with a malware attack. The site has since been secured but...

 

It sounds like files damaged in the attack were not completely cleaned up. Do you have a reasonably recent file backup you could restore? You might have to re-create some product images added since the backup. Be sure to erase any files that you can't account for as part of your site, that the hacker may have added. If you're not sure about a specific file, rename it and move it off to the side and see if the site still works OK. Do a careful check against the backup or a clean installation -- don't "pass" a file just because it has an official sounding name! Assuming your database wasn't damaged by the hacker, it should have all your product and customer information in it.

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