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Need help with uploading product image


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Posted

I am getting this error on the product edit page error.gif Error: Catalog images directory does not exist: /customers/albyrose.no/albyrose.no/httpd.www/images/

 

 

When I try and preview the product I get these errors: error.gif This: /customers/albyrose.no/albyrose.no/httpd.www/images/ directory is not writable. Attempting to correct... success.gif Directory permissions on /customers/albyrose.no/albyrose.no/httpd.www/images/ was set successfully. error.gif Failed to create directory /customers/albyrose.no/albyrose.no/httpd.www/images/products/. error.gif This: /customers/albyrose.no/albyrose.no/httpd.www/images/products/ directory is not writable. Attempting to correct... success.gif Directory permissions on /customers/albyrose.no/albyrose.no/httpd.www/images/products/ was set successfully. error.gif Failed to create directory /customers/albyrose.no/albyrose.no/httpd.www/images/products/books--cds/.

error.gif Error: Catalog images directory does not exist: /customers/albyrose.no/albyrose.no/httpd.www/images/

 

 

My image directory should be: images/products/books--cds/

But this error shows customers/albyrose.no/albyrose.no/httpd/.www/images but i dont even see a customers folder.

 

Any ideas?

Posted

So http://albyrose.no is your domain and site root (/), and you've installed osC into /5465/? The error message says it's setting permissions on /customers/albyrose.no/albyrose.no/httpd.www/. Is that the correct directory path to your site? The double "albyrose.no" looks a little suspicious. And is httpd.www/ the root directory / of your site? If so, why is it referring to /5465/images/ in some places and /images/ (httpd.www/images/) in others? I would carefully check your URLs and directories defined in the two configure.php files. Something sounds inconsistent here.

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