MailBeez Posted June 20, 2013 Share Posted June 20, 2013 (edited) after almost a year of developing am now proud to present:Annoucement: BeezDesk CRM by MailBeez http://addons.oscommerce.com/info/8957 FeaturesBeezDesk CRM lite (free) Customer Insight Plugin with CRM Pad (one-code-line ! installation on top of mailbeez) customer centric overview of orders, purchased products, MailBeez Email history extensible based on modules (hook in your own systems) BeezDesk CRM Pro (very affordable) multichannel Ticket system supporting Email, Chat, Facebook, Twitter and Phone see all your communication right within your oscommerce admin (!!!) answer on tickets right within your oscommerce admin Notes, todos, reminders (CRM Features) Customer analytics reporting ...and more stay tuned!cheerscord Edited January 21, 2015 by burt update link Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted November 28, 2013 Author Share Posted November 28, 2013 Have a peak preview of the BeezDesk CRM Customer Insight (free) add-on on stay tuned! regards cord Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted December 3, 2013 Author Share Posted December 3, 2013 (edited) the BeezDesk CRM Customer Insight CE add-on is now available for download on:http://addons.oscommerce.com/info/8957I will post it to the add-on section as soon as some technical issues are sorted out.. waiting for harald.looking forward your feedback and ideas!regardscord Edited January 21, 2015 by burt Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted December 4, 2013 Author Share Posted December 4, 2013 now the BeezDesk CRM Customer Insight CE is also available in the add-on section: http://addons.oscommerce.com/info/8957 Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted December 4, 2013 Author Share Posted December 4, 2013 Thanks to raymond: just updated the add-on (still version 1.36), but removed an unwanted output "simple". for updating simply overwrite the complete file set or just the file /mailhive/configbeez/config_customer_insight/includes/hooks/PANEL.tpl.html Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted January 23, 2014 Author Share Posted January 23, 2014 (edited) BeezDesk CRM Customer Insight CE V.15 released(Community Edition - free)Download: http://addons.oscommerce.com/info/8957requires MailBeez V2.9.3+ (free) - download on www.mailbeez.com (zip-file is too big for the addon area on oscommerce.com)About the BeezDesk eCommerce CRM and customer service platform:The extensible BeezDesk CRM Customer Insight add-on helps you to improve both your understanding about your customers and your customer service by giving you a customer centric view about the customer related data in your osCommerce store.The modular Customer Insight view can be opened from any page with customer information (customer, order), while the CRM Pad is available on any store admin page.Developers can easily enhance the Customer Insight view e.g. with modules to pull-in customer related information from 3rd party systems and reduce development efforts to a minimum. There is no need to modify the core files to keep everything easy to update.The Customer Insight view gives you an immediate overview of all orders, products purchased, etc and can be upgraded towards a fully featured professional multichannel ticket system supporting email, live chat, Facebook, twitter, phone calls including web forms, knowledge base, forums and suggestion boards for a real multichannel customer support solution. This allows store owners to consolidate their communication channels and streamline their customer support. Edited January 21, 2015 by burt remove link Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
MailBeez Posted June 16, 2014 Author Share Posted June 16, 2014 New screen-video showing the power user interface of BeezDesk CRM: Quote MailBeez Automatic Trigger Email Campaigns (CRM) with Modules BeezDesk CRM Customer Insight CE Link to comment Share on other sites More sharing options...
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