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Error 500 in admin area, when try to edit extra info pages


rbender

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Hi,

 

after a (must) move to a new server, I get error 500 if I want to edit the extra Info pages.

 

Everything, really everything else works.

The extra pages are also displayed on the website, well.

 

With the move to the new server I had to change the charset to utf8. So, I had the DB in suspicion. But even if both tables (pages, pages description) are empty, I get the same error. Also, changing file rights to 777 does not fit the error.

 

After hours, I do not know where else to look .... :-(

 

 

Anyone here who can help.

 

In use is version 2.3.2 with german patches.

 

Ralf

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Also, changing file rights to 777 does not fit the error.

If your host is running suPHP or other security software that forbids access to "world writable" directories or files, you will get a 500 error. Never simply go and change directories to 777 -- start at 755 (typical for most servers) and if osC (PHP) can't write to it, try 775. Only as a last resort use 777.

 

Now, how are you editing your files? Might your editor be leaving a blank line at the very beginning or end of a file? Being on 2.3.2, presumably you're not using osC 2.2's File Manager or Define Languages. They are a security hazard and should be gotten rid of immediately. Are you using a real editor and not Dreamweaver/Expression Web or Word?

 

I thought the 2.3 series were already UTF-8. I'm confused when you say you had to change to UTF-8 because of the server -- MySQL's default encoding is Latin-1. UTF-8 will probably be better for you in the long run, so if you've changed over, no problem.

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@@Chris

What did you mean with 'some editors'? The editor of osC?

 

@@MrPhil

I'm editing with notepad++

 

I think you both misunderstand me. Sorry for my unclear description.

 

I'm getting the error in the osC Admin while I'm clicking at the 'Extra info Pages Manager'.

Only there. All other working fine.

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Hi Ralf,

 

Seem to remember I had a few problems as well .

I would suggest you try replacing your admin/extra_info_pages.php with a different version

 

http://addons.oscommerce.com/info/2021

 

There have been several bug fixes and updates to this file easy change maybe helps.

 

Regards

Joli

To improve is to change; to be perfect is to change often.

 

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Hi Joli,

 

can't believe it.

 

Only change the file admin/extra_info_pages.php and IT WORKS.

THX!!!!!! :)

You made my day.

 

But I don't understand what happend. Because I made a backup of the old server and restore it to the new one....

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Great :thumbsup: remember one file was badly coded guess your new server just picked up on that.

Now you can get busy writing again haha.

 

Regards

Joli

To improve is to change; to be perfect is to change often.

 

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