Newbie needing installation help with open_basedir error

[webolutiondesigns]

I just installed osCommerce for the first time. Everything seemed to go flawlessly, but now I am receiving the following error...

 

 

PHP Warning: session_save_path(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (D:\home\agatesandcoins.com\wwwroot) in D:\home\agatesandcoins.com\wwwroot\store\includes\functions\sessions.php on line 169

 

Anyone know why I am getting this error?

 

Thanks,

 

~Clay

[MrPhil]

Somewhere in the configuration it says to use /tmp for various temporary file storage tasks. Your server is configured to bar your access to /tmp (a not uncommon situation). Since you're on a Windows server (IIS), that directory probably doesn't even exist. Some possible solutions are

1. Ask your host about turning off open_basedir (may still leave the problem of no /tmp).
    
   
2. Find the definition that uses /tmp and change it to some other absolute address (such as D:\home\<your account>\wwwroot\tmp) and create that directory.
    
   
3. Find the definition that uses /tmp and change it to just tmp. You will need to find the (hopefully just one) parent directory for tmp and create a tmp under it.
   

I can't get to my code right now to tell you where /tmp is being used, but you should be able to search for it. Check both the configure.php files, to start with.