InsTall fails with basedir problem

[wapboy]

Called catalog/install/onstall.php and it fails with:-

 

Warning: open_basedir restriction in effect. File is in wrong directory in /home/mysite/public_html/catalog/catalog/install/includes/application.php on line 28

 

Fatal error: Failed opening required '/functions/general.php' (include_path='.:/usr/share/php') in /home/mysite/public_html/catalog/catalog/install/includes/application.php on line 28

 

I read somewhere I could fix this using Plesk or .htaccess files. My ISP doesn't allow access to Plesk so if .htaccess is the answer could someone tell me what commands I need to put in the file and what directory to put the file in.

 

 

Any other suggestions

 

Thanks

[wapboy]

By changing all the require calls to the full path name e.g. http://...... I get to display the install.php page but it still has an error:-

 

Fatal error: Call to undefined function: osc_draw_box_heading() in /home/coldfoxnet/public_html/catalog/catalog/install/templates/main_page/boxes/navigation.php on line 13

 

So I'm still unable to install osCommerce on my host - worked fine on my local Apache server under Windows

 

Help, before I give up

 

Thanks

 

Paul

[Guest]

Is php running in safe_mode?

[toolcrazy]

The open_basedir is caused by safe mode. You may try and eliminate the /catalog/catalog/ dir structure. And put the contents of /catalog/catalog/ into the root /public_html/. This is strange though. The install doesn't require a /tmp/ dir so it should install fine. The only thing that I can think of is a dir is in the wrong place and php doesn't like it, or your host has a very strong safemode set up.