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The e-commerce.

Zone rates not working - help!


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OK folks, I've set the zone rates as follows (see screenshot attached)zonerates_zpsd8e4cdaf.jpg:

Zone 1: Flat Rate for Rest of the world

Zone 2: Flat Rate for Europe (excl UK)

Zone 3: Flat Rate (£zero) for UK


But when I do a test order I get the message:


"The shipping rate cannot be determined at this time"


Any ideas?

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Hi Burt,

In "Zones" I have each country listed as follows:


Country Zones Code Action Australia 1 AU icon_arrow_right.gif Austria 2 AT icon_info.gif Belgium 2 BE icon_info.gif Bulgaria 2 BG




Have I done this right? The Zones I have assigned to each country correspnod with the zones listed in each zone in the shipping module... (see screenshot in my original post...)



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Okay, I see you have put the country codes re your first screenshot :thumbsup:


The things that sticks out is that details in the "shipping table" fee is not done correctly. :(


When you click edit to change the details of the zone rates it gives you the format it needs to be.


For example 5:7.5. For you purpose of a flat rate you probably want something like 100:6.99, ie packages up to 100kg ship for 6.99. Let me know if that helps

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