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Enter the Maximum Product Weight not working


hema77

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Hi, I set up the maximum product weight to 5, and then tried buying a product which was 6kg, and let me go throught the check out process.

 

Is there anything I am not doing so that this works? I expected this to be a simple weight limit restriction... Thanks!

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@@hema77

 

The 'maximum' weight as set in admin will NOT stop an order. It is at that maximum weight that the next line in admin takes effect which is 'percentage increase in shipping cost if over-weight'.

 

So, it will allow the order still but charged a premium shipping rate if the weight is over your maximum.

 

 

Chris

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ok, I could comment that option to the client but it doesn't seem to work either. I just tried putting the product weight as 1 KG, the max weight as 5 kg,, larger packages 50%, still doesnt work. I don't know if its cause of me shipping modules installed.

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@@hema77

 

yes, your shipping modules also need to set up correctly.

 

I just noticed you said

I could comment that option to the client

 

 

This implies you are working on a site for a paying client. I am sorry, your FREE support just ended. I suggest you hire a developer or pay for a support ticket to answer any future questions.

 

 

 

 

Chris

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