Moving to a new hosting server... need help with configure file

[nikko50]

Hi there. I am moving to a new hosting service, and when I go to the admin page, I am getting a 500 internal server error. Need help with the configure.php file.

 

<?php

define('HTTP_SERVER', 'http://www.mystore.com');

define('HTTP_CATALOG_SERVER', '/');

define('HTTPS_CATALOG_SERVER', 'http://www.mystore.com');

define('ENABLE_SSL_CATALOG', 'false');

define('DIR_FS_DOCUMENT_ROOT', '/public_html/');

define('DIR_WS_ADMIN', '/public_html/admin/');

define('DIR_FS_ADMIN', '/public_html/admin/');

define('DIR_WS_CATALOG', '/');

define('DIR_FS_CATALOG', '/public_html/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

 

define('DB_SERVER', 'localhost');

define('DB_SERVER_USERNAME', 'username');

define('DB_SERVER_PASSWORD', 'password');

define('DB_DATABASE', 'dbase');

define('USE_PCONNECT', 'false');

define('STORE_SESSIONS', 'mysql');

 

define('DIR_WS_FLAGS', DIR_WS_IMAGES . 'geo_flags/');

?>

 

Thank you !

[Guest]

@@nikko50

 

Check your .htaccess file, in most cases that is the culprit.

 

 

 

Chris

[germ]

If the admin is secured by a .htaccess file you will find this useful.

[nikko50]

I don't have an .htaccess file in admin directory. Any other ideas ?

[nikko50]

Here is the exact error I am getting. Thank you all for your help !

 

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@@website.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

~Sharon

[germ]

This:

 

 define('DIR_WS_ADMIN', '/public_html/admin/');

 

Needs to be this instead:

 

 define('DIR_WS_ADMIN', '/admin/');

 

Judging from the other details posted.

[nikko50]

I update the includes/configure.php file and I am still getting the error. Any other suggestions ? Thanks again for all the help.

[germ]

Are you POSITIVE the admin folder has no .htaccess file?

 

If you are looking for it via cPanel you may have to toggle a "show hidden files" switch to be able to see it as it is a hidden file by default.

 

Check the error log to see what errors are being thrown. If you have no error log have your host help you set one up.

 

Without some error mesage it's probably going to be extremely hard to find/fix.

[MrPhil]

All of these entries are probably wrong:

define('DIR_FS_DOCUMENT_ROOT', '/public_html/');
define('DIR_WS_ADMIN', '/public_html/admin/');
define('DIR_FS_ADMIN', '/public_html/admin/');
define('DIR_FS_CATALOG', '/public_html/');

 

Unless you have a very strangely set up host, "public_html" is not normally at root level. Usually it will be something like "/home/ACCOUNTNAME/public_html/". DIR_FS_* wants a complete filesystem path, starting at /home, while DIR_WS_* starts with / after public_html. Try something like

define('DIR_FS_DOCUMENT_ROOT', '/home/ACCOUNTNAME/public_html/');
define('DIR_WS_ADMIN', '/admin/');
define('DIR_FS_ADMIN', '/home/ACCOUNTNAME/public_html/admin/');
define('DIR_FS_CATALOG', '/home/ACCOUNTNAME/public_html/');

 

Consult with your hosting tech support if you don't know what to fill in there.

 

You might also look at a fresh copy of osC, which defines the DOCUMENT_ROOT and then uses that in the other "FS" entries. Is there some reason you decided to rewrite everything?

[germ]

If you don't know the path on the server to your site run this:

 

<?php
echo $_SERVER['DOCUMENT_ROOT'];
?>

[Guest]

If the installer was run, then more than likely, the path is correct. if the files were uploaded correctly to the hosting account, then the /admin/ directory HAS an .htaccess file. It comes with osCommerce.

 

Check the .htaccess file, check your php.ini file and check your path. We can't help you unless you give us something to work with.

 

 

 

Chris

 

tip: in most cases, your hosting provider will help you configure your site on their server at no cost.