Acknowledeged74 Posted November 29, 2012 Posted November 29, 2012 Hi Basically when you purchase, set up an account etc no email is actually sent to the customer. This is not the end of the world with purchases as Paypal sends a confirmation but say to confirm account and to get password reminders etc this is a problem. Our host only supports phpmail so I would imagine this is the related issue. Is there somewhere that I'm missing in the admin to set this up? I appreciate any advice. Regards Ashley
Acknowledeged74 Posted December 2, 2012 Author Posted December 2, 2012 OK so I've followed the instructions from a tutorial I found http://www.inmotionhosting.com/support/website/oscommerce/setting-up-smtp-with-oscommerce but something is still wrong. I've used: require_once(DIR_WS_CLASSES . "class.phpmailer.php"); $pMail = new PHPMailer(); >$pMail->From = $from_addr; $pMail->FromName = $from_name; $pMail->IsSMTP(); $pMail->Host = "mail.yourdomain.com"; // replace with your smtp server $pMail->Username = "[email protected]"; // replace with your smtp username (if SMTPAuth is true) $pMail->Password = "password"; // replace with your smtp password (if SMTPAuth is true) $pMail->SMTPAuth = true; // true/false - turn on/off smtp authentication $pMail->Subject = $subject; $pMail->Body = $this->output; $pMail->AddAddress($to_addr, $to_name); $pMail->IsHTML(false); return $pMail->Send(); $pMail->ClearAddresses(); $pMail->ClearAttachments(); } } but it says there is an error in $pMail = new PHPMailer(); >$pMail->From = $from_addr; so I removed the >$pMail->From = $from_addr; part and the error has gone but no emails are being sent, really need some advice on this one guys, thought I'd found the answer but still having issues, so annoying, maybe having a blond day but would really appreciate a couple of tips, or ideas where I've gone wrong here. Here's a screen shot from my Email options, I think this is right? Got everything else on the site working great just this bloody email issue, please lend a hand if you can. Ash x
burt Posted December 2, 2012 Posted December 2, 2012 Change this: $pMail = new PHPMailer(); >$pMail->From = $from_addr; To this: $pMail = new PHPMailer(); $pMail->From = $from_addr;
Acknowledeged74 Posted December 2, 2012 Author Posted December 2, 2012 done that and no error messages but emails still not being sent when I ask for a password reminder Code Monkey, hate this smtp, its real pain since our host changed over to it.
Acknowledeged74 Posted December 2, 2012 Author Posted December 2, 2012 Ok this is really getting me down now guys, surely setting up SMTP on Oscommerce is as it looks a relatively easy thing to get going. oh stress.....
Acknowledeged74 Posted December 6, 2012 Author Posted December 6, 2012 OK so I've got SMTP setup, as in when I send an email from the admin is does reach the client, however the reminder password is still not getting sent. Any ideas?
Acknowledeged74 Posted December 14, 2012 Author Posted December 14, 2012 I found http://www.oscommerce.com/forums/topic/24963-email-not-emailing/page__st__60 and I've tried literally every suggestion that I can find through Google and the Forum. How can the OSC software have such a common problem, and apparently there isn't a fix. What I mean to say is how can there not be a solutions to this. We have taken the time to use and setup this and this little elements is a nightmare a no doubt losing us money. Please any advice would be massively appreciated.
rpdesign Posted December 17, 2012 Posted December 17, 2012 Try moving your site to hostgator, 24/7 support, and proper mailserver set up. No additional settings neccesary with a out of the box install of oscommerce Always backup your files! You will be glad you didMy add-ons :SSPP Seperate Shipping Per Product v2.5| SupportGift vouchers for SPPC 4.22 v2.1 | Support |Catalog Infobox v1.0 | Sorry no support for Catalog Infobox |HTML Mail v2.0 | Support |Upcoming Add ons:Addon Manager | Separate Pricing Per Product Qty |Coupon Populate | EZ-PDF Catalog
rpdesign Posted December 17, 2012 Posted December 17, 2012 Try setting up a virtual webhosting environment using Xampp for windows, This way you can't screw up an online store [live shop] no mater what you do :lol: . It is a safe and easy way to test out your shop without damaging the live site that your customer sees. Always backup your files! You will be glad you didMy add-ons :SSPP Seperate Shipping Per Product v2.5| SupportGift vouchers for SPPC 4.22 v2.1 | Support |Catalog Infobox v1.0 | Sorry no support for Catalog Infobox |HTML Mail v2.0 | Support |Upcoming Add ons:Addon Manager | Separate Pricing Per Product Qty |Coupon Populate | EZ-PDF Catalog
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